EnjoySofia takes the privacy of its customer's data very seriously. Please read the following policy to understand how we will treat your personal data when you use our site. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our website (www.enjoysofia.net) or by corresponding with us by phone, e-mail, the customer Quote or otherwise. It includes information you provide when you search for information, events and packages, request a quote via our site, participate in discussion boards or other social media functions on our site, or enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, personal description and details of any declared injury, health condition, or dietary requirement.
Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information:
technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
Information we receive from other sources. This is the information we receive about you if you use any of the other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data if we intend to share that data internally and combine it with data collected on this site. We will also have told you for what purpose we will share and combine your data.
We work closely with third parties, including, for example, business partners, activity and accommodation providers, suppliers and sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, and search information providers. We will notify you if we receive information about you from them and the purposes for which we intend to use that information.
We use the following cookies:
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, including essential cookies, you may not be able to access all or parts of our site.
Except for essential cookies, all cookies will expire after thirty days.
We use information held about you in the following ways:
You agree that we have the right to share your personal information with:
We will only disclose your personal information to third parties:
All information you provide to us is stored on our secure servers.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
In the rare and unlikely circumstance that we need to transfer your data outside of the EEA, or to an international organisation, to comply with our legal or contractual requirements, we have in place safeguards to ensure the security of your data.
Under the Regulation, you have multiple rights in relation to your personal data, including:
Note that our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own Privacy Policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Any changes we make to our Privacy Notice in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy Notice.
Questions, comments and requests regarding this Privacy Notice are welcomed and should be addressed to us as follows: